YUUKO · AN AI CUSTOMER SUCCESS COLLEAGUE
Scale retention.
Not headcount.
Yuuko is an AI Customer Success colleague that lives in your team’s Slack. It reads every account’s channel, meeting, ticket, and email — and gives your CSMs the answer with sources, in seconds. Cover more portfolio with the team you have.
For CS leaders growing the portfolio faster than they can hire. Sign in with Google · ready in 30 minutes · no credit card.
A REAL CONVERSATION
Ask once. Get the answer with sources.
Yuuko's been reading Slack, meeting notes, Linear, and HubSpot. When you @mention it (or DM it), it answers the way a tenured CSM would — lead with the verdict, evidence underneath.
- —Cross-portfolio in one query — "which accounts mentioned pricing this month"
- —Carries context across replies in the same thread
- —Never invents — every claim ends with a source tag
⚠️ At Risk — real-time alert pipeline broken 5+ weeks; sponsor trust is fraying. [slack · 2d ago]
Open issues (Slack-only — no Linear tickets):
- • Alert delays >1h15m / email alerts stopped [slack · today]
- • Group filter missing in custom alerts [slack · 2d ago]
- • Promised feature demo slipped twice — committed EOD today [slack · this morning]
Next: deliver real-time alert fix ETA + demo access before Friday's biweekly.
CAPABILITIES
One Slack message away from the answer.
Every customer signal, in one place.
Slack channels, Granola transcripts, Linear tickets, HubSpot fields, Amplitude usage, Gmail threads. Yuuko ingests them on a schedule and ties them back to the account they're about.
An always-current brief per account.
Every night Yuuko rewrites a one-pager for each customer: state, open risks, recent activity, key people. Cited back to the source so you can verify in two clicks.
Slack-native. Talks like a teammate.
Ask in any thread or DM. Yuuko replies in seconds with the answer first, evidence second. Drafts emails and Linear tickets you approve before they send.
READS FROM
- Slack
- HubSpot
- Linear
- Granola
- Gmail
- Amplitude
More coming. If your team relies on it for customer signal, ask us on the demo call — we ship adapters fast.
VS THE STATUS QUO
You’ve tried the tools.
The work is still there.
CS teams patch the gap with three things: spreadsheets, a CS platform that needs a full-time admin, or asking ChatGPT a question it can’t answer. Yuuko is a fourth thing — an AI teammate that reads everything and replies in Slack.
- YuukoYes — synthesised across Slack, calls, tickets, email
- SpreadsheetYou'd have to remember to log it
- CS platformOpen six tabs, read four reports
- ChatGPTDoesn't know about Acme
- YuukoPosts a Slack alert when sentiment shifts
- SpreadsheetNo
- CS platformOnly if you set up the playbook
- ChatGPTNo
- YuukoYes — drafts in your voice, with sources, you approve
- SpreadsheetNo
- CS platformTemplate only — you fill in the context
- ChatGPTGeneric AI email
- YuukoYuuko's the institutional memory — they ask it
- SpreadsheetHope the previous owner kept notes
- CS platformRead the wiki, attend the calls
- ChatGPTKnows nothing about your portfolio
- Yuuko30 minutes
- SpreadsheetOngoing forever
- CS platformMulti-week implementation
- ChatGPTInstant — but knows nothing
WHO IT’S FOR
Built for teams that own renewal & expansion.
“Stop opening 12 tabs to answer one question.”
Yuuko knows what's in Slack, what's in HubSpot, what's in Linear, what Granola captured on yesterday's call. Ask once, get a sourced answer in 5 seconds.
“Walk into Monday already briefed.”
Yuuko posts a daily digest at 7am: which accounts need attention, who's at renewal risk, which deals are quiet. No more spending the first hour of the week running reports.
“Catch the churn signal before it's a board update.”
Yuuko flags state changes — sentiment drops, blockers, stakeholder churn — as they happen. You see them in Slack, not in a quarterly review.
SETUP
Hire your first AI teammate in 30 minutes.
- 01≈ 15 min
Connect your stack
Slack, HubSpot, Linear, Granola, Gmail, Amplitude. Click through each on the integrations page — most are OAuth, the rest are a pasted API key. 15 minutes.
- 02≈ 10 min
Yuuko reads your portfolio
It pulls every customer channel, every meeting transcript, every ticket. Builds a per-account brief — current state, open risks, recent activity, key people. You read the briefs, edit anything that's off.
- 03ongoing
Ask in Slack
@mention Yuuko in any channel or DM. Ask the way you'd ask a teammate — "what's going on with Acme", "which accounts mentioned pricing this month", "draft the QBR follow-up for Schuh". Answer in 5 seconds, with sources.
7AM, EVERY WEEKDAY
The brief lands before standup.
Yuuko compiles a one-message digest of which accounts moved overnight — sorted by renewal urgency. Read it on your phone between the kettle and the desk.
- —Critical and at-risk accounts surface first
- —Renewal countdown next to every flagged name
- —One concrete next-step per account
Daily brief — Wednesday 21 May
5 of 15 accounts need attention. 1 critical · 4 at-risk · 10 healthy.
🔴 Acme Retail · renewal in 33d — active implementation blocked by data delays and unresolved contract
→ Next: Lock implementation scope + timeline with the sponsor this week.
🟠 Northwind · renewal in 67d — real-time alerts broken 5+ weeks; sponsor trust fraying
→ Next: Deliver real-time alert fix ETA before Friday's biweekly.
🟠 Globex · renewal in 33d — multiple data quality gaps blocking brand rollout
→ Next: Send data-source breakdown to stakeholders by EOW.
PRICING
One price.
No tiers, no add-ons.
Every CS team needs the same things. We don’t bury features behind tiers or charge separately for the channels Yuuko reads from.
Billed annually. Monthly available. Free during beta.
- Every integration on the integrations page
- Unlimited accounts & conversations
- Daily brief in Slack, 7am your timezone
- Email support — replies in 1 business day
- Your data is your data. Not used to train models.
FAQ
Questions buyers actually ask.
- ChatGPT doesn’t know about your portfolio. Yuuko reads your Slack, your meeting notes, your HubSpot, your Linear, your Gmail — and ties every fact back to a source. Ask it “what’s going on with Acme” and you get a sourced answer in 5 seconds, not a generic AI essay.
- Today: Slack, HubSpot, Linear, Granola, Gmail, Amplitude, Google Calendar. Coming next: Notion, Intercom, Zendesk. See the full list on the integrations page. Missing one? We ship adapters fast — ask on the demo.
- No. Your data is never used to train Anthropic’s or OpenAI’s general models. We use Claude and OpenAI APIs under their zero-retention enterprise terms. Yuuko’s memory of your accounts lives in your dedicated database, not in anyone’s training corpus.
- 30 minutes from sign-in to a working Yuuko. Connect Slack, HubSpot, and one or two other sources, click Sync, and Yuuko builds the per-account briefs while you watch. No implementation calls, no Statement of Work.
- Anyone in your workspace can DM Yuuko or @mention it. Admins control which Slack channels Yuuko reads from. Per-account ownership maps to your CSMs so the daily brief at 7am goes to the right person.
- Yes — like any teammate. Yuuko answers with sources so you can verify in two clicks. Drafts (emails, Linear tickets, status changes) are always approval-gated. The system is biased toward “here’s what I read, you decide” rather than “trust me”.
- You export a JSON dump of every account brief, every Slack answer, every tagged timeline entry — and we delete the workspace from our side within 7 days. No retention of your data after you leave.
- Yuuko is free during beta — that’s the offer we’re running while we add launch customers. After beta, it’s $99/seat/month with everything included. See /pricing.
More? Email hello@yuuko.ai — answer comes from a human, same day.
The hire that doesn’t
need onboarding.
Sign in with your work Google account. Yuuko reads your portfolio and is ready to answer in 30 minutes. No credit card, no setup call.